Our Physical Book return policy is according to our eCommerce Service Policy, as follows:

• Time Limit: To be eligible, the refund request must be submitted within 7 days of delivery.

• Condition: The book must be in the original, unused condition. Any damage or use of the book may be rejected or subjected to restocking fees. The books will arrive individually bagged and then within a package. To avoid restocking fees, do not open the plastic bag that your book arrives in.

• Damaged Arrivals: If your product arrives damaged, refunds must be entered within 2 business days of product arrival.

• Refund Process: All refund requests should be sent through our contact form, including your order number [order ID] and the cause of the return request. The customer is responsible for return shipping. Once the request is reviewed, if the refund is approved, we will issue a refund within 20 days or more using the same payment method used for the original purchase [certain payment processors may take longer to process refunds]. If the refund is denied, we will provide a detailed explanation of the reason for the denial.

Due to copyright and usage, eBooks and digital products are often non-refundable, unless the file is unreadable or unusable. But considering other issues, our eBooks and Digital Product return policy is according to our eCommerce Service Policy, as follows:

• Time Limit: To be eligible, the refund request must be submitted within 3 days of the purchase.  

• Condition: To be eligible for a refund of a digital product, you must provide proof of the purchase and demonstrate that the product is defective, not as described, and does not meet your expectations.

• Refund Process: All refunds must be submitted through our contact form, including your order number [order ID], the reason for the refund, and a description of the issue or problem encountered. Once the request is reviewed, if the refund is approved, we will issue a refund within 20 days or more using the same payment method used for the original purchase [certain payment processors may take longer to process refunds]. If the refund is denied, we will provide a detailed explanation of the reason for the denial.

Our Apparel return policy is according to our eCommerce Service Policy, as follows:

• Time Limit: To be eligible, the refund request must be submitted within 20 days of the delivery. Sales or clearance items are “final sale” and not eligible for return.  

• Condition: Item must be unworn, unwashed, and have the original tags and packaging. To avoid a restocking fee, try not to remove the tag and discard the original packaging until you have decided to keep or return.

• Damaged Arrivals: If your product arrives damaged, refunds must be entered within 2 business days of product arrival.

• Refund Process: All refund requests should be sent through our contact form, including your order number [order ID] and the cause of the return request. The customer is responsible for return shipping. Once the request is reviewed, if the refund is approved, we will issue a refund within 20 days or more using the same payment method used for the original purchase [certain payment processors may take longer to process refunds]. If the refund is denied, we will provide a detailed explanation of the reason for the denial.    

• Non-Refundable Cases: In the case of digital products, if the issue is a matter of personal preference of change of mind. Due to the cost of shipping, most international orders are non-refundable, as the customer would have to cover all shipping costs. Any other refunds made after the allotted time frame mentioned are non-refundable. Or if the customer’s actions are perceived as fraudulent by the eCommerce platform, the order will be non-refundable.

*** Any fraudulent behavior will result in the denial of a refund, and the purchaser will be added to the site blacklist***

If you have any questions or need assistance with the refund process, please contact us through the Contact Form.